Terms & Conditions

Last updated: 06.01.2026

1. Scope

These Terms & Conditions apply to all coaching services, content, and communications provided by Rooted Beyond, a brand of Thorsten Löffler – Coaching & Consulting, via this website, contact forms, email, WhatsApp, or other communication channels.

By using our services or submitting an inquiry, you agree to these Terms & Conditions.

2. Service Provider

Rooted Beyond is a brand of:

Thorsten Löffler – Coaching & Consulting
Markgrafenstr. 56
10117 Berlin, Germany
Phone: +49 30 81898418
Mobile: +49 176 23638460
Email: hello@rooted-beyond.de

3. Nature of Coaching Services

Our coaching services are designed to support individuals in their personal, professional, and identity-related development.

Coaching is not therapy, not medical treatment, and not a substitute for psychological or psychiatric care. We do not diagnose, treat, or promise to cure mental or physical conditions.

Participation in coaching is voluntary and based on personal responsibility.

4. No Guarantee of Results

Coaching outcomes depend largely on the individual engagement, openness, and actions of the client.
We do not guarantee specific results such as employment, career advancement, funding approval, or personal transformation.

5. Eligibility & Funding (AZAV / Jobcenter)

Some coaching services may be eligible for funding through the Agentur für Arbeit or Jobcenter via an AZAV voucher.

Approval, scope, and duration of funded coaching are solely determined by the responsible public authority. Rooted Beyond does not influence funding decisions.

6. Appointments & Communication

Coaching sessions may take place online, by phone, or in person, depending on agreement.
Clients are responsible for providing correct contact details and ensuring availability at agreed times.
Communication may occur via email, video conferencing tools, or WhatsApp, subject to prior consent.

7. Confidentiality

All information shared during coaching sessions is treated confidentially.
Confidentiality does not apply where disclosure is required by law or where there is a risk of serious harm to the client or others.

8. Liability

We are liable only for damages caused by intentional misconduct or gross negligence.
We are not liable for decisions, actions, or outcomes resulting from coaching sessions, as responsibility remains with the client.

9. Website Content & Availability

We strive to keep website content accurate and up to date. However, we do not guarantee completeness, correctness, or uninterrupted availability.
We reserve the right to modify, suspend, or discontinue content or services at any time.

10. Intellectual Property

All texts, concepts, materials, and content provided by Rooted Beyond are protected by copyright.
They may not be reproduced, distributed, or used for commercial purposes without prior written consent.

11. Third-Party Tools & Links

Our website may link to third-party tools or platforms (e.g. Zoho, WhatsApp, Calendly, social media).
We are not responsible for the content or data processing practices of third parties.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the Federal Republic of Germany.
The place of jurisdiction is Berlin, Germany, unless otherwise required by mandatory consumer protection laws.

13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.
The version published on this website at the time of use shall apply.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact:
hello@rooted-beyond.de